WHITE PAPER - As companies become more global and more virtual, executives are realizing the value of visual communications: Only by seeing the people they’re working with can employees truly collaborate as though they are in the same room, even if they’re continents apart.
Posted: November 12, 2009 | Published: November 12, 2009


Topics:  Teleconferences | Teleconferencing Services | Teleconferencing Software | Unified Messaging | Unified Messaging Systems | Videoconferences | Videoconferencing Hardware | Videoconferencing Services

WHITE PAPER - An intriguing triple-play is emerging - the combination of video communications, managed services and unified communications - to create a new approach to inter- and intra-company collaboration and operational excellence.
Posted: November 12, 2009 | Published: November 12, 2009


Topics:  Communications Software | Communications Systems | Telephony Services | Telephony Systems | Unified Messaging | Unified Messaging Systems | Videoconferences | VoIP

WHITE PAPER - The dial plan is a key element in Cisco Unified Communications Manager (CUCM) environments. The dial plan is at the very core of the user experience. For companies that have multiple locations, or that are global, a comprehensive dial plan can become large and very complex.
Posted: November 6, 2009 | Published: November 5, 2009


Topics:  Communications Diagnostic and Test Equipment | Communications Hardware | Communications Networks | Communications Software | Communications Systems | Unified Messaging | Unified Messaging Systems

WHITE PAPER - Enterprises can realize value from their UC programs by following some basic practices, such as allowing for sufficient up-front planning, finding the right champion, and establishing cross-functional teams to manage program implementation. This article provides basic guidelines for implementing a successful UC program. Read on to learn more.
Posted: October 28, 2009 | Published: October 28, 2009


Topics:  Digital Telephony | Telecom Spending | Telecommunications Services | Unified Messaging | Unified Messaging Systems | VoIP

WHITE PAPER - As Unified Communications (UC) moves increasingly from promise to implementation, questions arise about the best ways to establish UC solutions. This paper describes effective approaches to unifying communications, the importance of optimizing your network infrastructure and how embracing converged communications can increase business productivity.
Posted: September 14, 2009 | Published: September 14, 2009


Topics:  Collaboration | Communications Networks | Messaging Software | Network Management | Networking | Unified Messaging | Unified Messaging Systems | Voice Networking | VoIP | VPN | WAN | WAN Switching | Web 2.0

WHITE PAPER - As experts in every stage of the Unified Communications solution lifecycle, HP can implement solutions for your organization to reduce costs, enhance business responsiveness, and increase end-user productivity.
Posted: September 10, 2009 | Published: August 19, 2009


Topics:  IP Networks | IP PBX | IP Telephony | Telephony Systems | Unified Messaging | Unified Messaging Systems | VoIP

WHITE PAPER - Because employees on the move require consistent access to people and data, enterprises have invested heavily in communications. HP and Ericsson have combined their strengths to provide an innovative, standards-based framework to unify and consolidate all the elements of an enterprise communications infrastructure.
Posted: September 10, 2009 | Published: September 1, 2009


Topics:  IP PBX | IP Switching | IP Telephony | Unified Messaging | Unified Messaging Systems | Voice Communications Hardware | Voice Communications Software | VoIP

WHITE PAPER - Converged voice and data networks are becoming a major part of every IT strategy. There are significant advantages in bringing together voice, video, e-mail, instant messaging, business data, and office applications in a single, integrated network. Convergence is not just about cost savings anymore.
Posted: September 10, 2009 | Published: September 1, 2009


Topics:  Communications Systems | IP PBX | IP Phones | IP Telephony | Messaging Software | Unified Messaging | Unified Messaging Systems | Voice Networking | VoIP

WHITE PAPER - No longer a thing of the future, IP Convergence is now the cost of doing business. Unified Communications (UC) is the target destination for many enterprises. And while the concept is no longer new, IP convergence remains the first major step on that path.
Posted: September 8, 2009 | Published: September 2, 2009


Topics:  IP | IP Telephony | Network Management | Network Management Protocols | Network Management Software | Unified Messaging | Unified Messaging Systems | VoIP

WHITE PAPER - In this white paper, we will look at some of the key changes that will be revealed with the new version of Exchange and how these changes will impact the messaging environment.
Posted: August 27, 2009 | Published: August 27, 2009


Topics:  Data Management | Database Administration | Email Archiving | Email Management | Email Management Software | Messaging Software | Microsoft Exchange | Storage Management | Unified Messaging | Unified Messaging Systems

WHITE PAPER - Presence can be defined as the indication, based on user-provided information, on whether co-workers are available and how they prefer to be reached. We will discuss an option that will allow our users to see availability status information of other users in the network via the Cisco Unified Presence Solution version 7.0. (CUPS).
Posted: August 27, 2009 | Published: August 27, 2009


Topics:  Communications Software | Communications Systems | Mobile Workers | Network Management | Server Software | Unified Messaging | Unified Messaging Systems | Workforce Management Software

WHITE PAPER - Where will you conduct business today? Chances are that you, your colleagues, or your employees will spend time out of the office. These days, it's not necessary to spend eight hours in the office to put in a full-day's work.
Posted: August 17, 2009 | Published: August 16, 2009


Topics:  Customer Service | Small Businesses | SMBs | Teleconferencing Software | Unified Messaging Systems | VPN

WHITE PAPER - Growth rises on the horizon for many small businesses, and one seizes the day, expansion often occurs rapidly. Preparation is crucial to success. What tools are required for a company with 20 employees, for example, to grow to 100 employees within a year? Read this paper to learn more...
Posted: August 14, 2009 | Published: August 14, 2009


Topics:  Collaboration | IP Networks | IP Telephony | Remote Access Hardware | Remote Access Software | Unified Messaging | Unified Messaging Systems | VPN

WHITE PAPER - Small businesses in particular have to do more with less, without compromising the ability to deliver quality products and services to their customers. Unified communications and Web 2.0 collaboration tools can help your employees be more productive right from their desktops, simply, easily, and cost-effectively.
Posted: August 14, 2009 | Published: August 14, 2009


Topics:  Collaboration | Collaborative Applications Software | Small Businesses | Teleconferencing Software | Unified Messaging | Unified Messaging Systems | Web 2.0

WHITE PAPER - Raymond Boggs, vice president of SMB research for the global market intelligence firm IDC, recently talked to Cisco® about how companies can use unified communications to successfully conduct business in multiple countries - with or without offices in those countries.
Posted: August 14, 2009 | Published: August 14, 2009


Topics:  Collaborative Applications Software | IP Networks | IP Telephony | Rich Media Formats | Small Businesses | SMBs | Unified Messaging | Unified Messaging Systems