WHITE PAPER - Enterprises today are seeking new communication technologies, such as wikis, blogs, and forums, to improve communication and collaboration and increase employee productivity.
Posted: November 11, 2009 | Published: November 11, 2009


Topics:  Data Center Construction | Data Center Management | Data Center Networking | Data Centers | Data Communications Services | Networking | Social Computing | Social Networking

WHITE PAPER - Social technologies, commonly called Web 2.0, were originally used to describe consumer technologies that enable groups to organize and share information and media. But enterprises quickly caught on to the value of these easy-to-use tools for capturing and sharing ad hoc information that may otherwise not be documented.
Posted: November 11, 2009 | Published: April 16, 2009


Topics:  Business Intelligence | Business Intelligence Software | Messaging Software | Oracle (Product) | Social Computing | Social Networking | Web 2.0 | Web Conferencing Software

WHITE PAPER - This white paper was designed with the aim of revealing, understanding, analyzing, and presenting the predominant issues relating to the adoption of Web 2.0 technologies in the corporate environment.
Posted: October 9, 2009 | Published: June 1, 2009


Topics:  Instant Messaging | Instant Messaging Security | Security Management | Security Threats | Social Computing | Social Networking | Web 2.0 | Web Application Security

WHITE PAPER - Microsoft® Office SharePoint® Server 2007 is an integrated suite of server capabilities that can help improve organizational effectiveness by providing comprehensive content management and enterprise search, accelerating shared business processes, and facilitating information sharing across boundaries for better business insight.
Posted: September 15, 2009 | Published: September 15, 2009


Topics:  Business IT Alignment | Business Management | Collaboration | Collaborative Applications Software | Data Center Design | Data Management | Social Computing | Social Networking

WHITE PAPER - As social networking sites explode in popularity, the hype and interest continue to build. But sorting the fact from the hype can be a challenge. This paper discusses tangible ways that organizations can extract measurable business value from social networking by leveraging it in conjunction with Customer Relationship Management (CRM) solutions.
Posted: September 14, 2009 | Published: June 9, 2009


Topics:  Blogs | CRM | CRM Analytics | Customer Interaction Services | Customer Loyalty | Customer Profiles | Social Computing | Social Networking | Web 2.0

WHITE PAPER - Collaboration is one of the hottest topics in the workplace today as market and technology trends drive changes in how employees work together. This paper looks at those trends and suggests ways for information technology (IT) organizations to enable and support the changes that are affecting the way their employees work. Read on to learn more.
Posted: July 21, 2009 | Published: July 20, 2009


Topics:  Collaboration | Groupware | Networking | Partnerships | Social Computing | Social Networking