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sponsored by Infor CRM

PRODUCT DEMO - Watch this product demo to learn how Infor CRM Interaction Advisor will fuel organic growth by driving lifetime customer loyalty and increase value at every customer touch point without replacing any existing systems.
Posted: July 22, 2009 | Published: July 22, 2009

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Topics:  CRM | CRM Services | CRM Software | Customer Interaction Services | Customer Loyalty | Customer Retention | Customer Satisfaction | Customer Service | Customer Service Best Practices | Marketing


sponsored by Infor CRM

PRODUCT DEMO - Watch this product demo to see how easy to use Infor CRM Epiphany is and how you can use it to gain customer insight and deliver messages that appeal to the specific needs of that customer. You will also learn all the benefits Infor CRM Epiphany has to offer.
Posted: July 22, 2009 | Published: July 22, 2009

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Topics:  CRM | CRM Best Practices | CRM Software | Customer Interaction Services | Customer Loyalty | Customer Retention | Customer Satisfaction | Customer Service | Customer Service Best Practices | Marketing


sponsored by ScriptLogic Corporation

TRIAL SOFTWARE - MessageStats simplifies management of Exchange helping IT administrators to improve performance, increase efficiencies and plan for capacity requirements.
Posted: April 15, 2009 | Published: April 10, 2009

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Topics:  Capacity Planning | Compliance Best Practices | Messaging Security | Microsoft Exchange | Network Management | Network Monitoring | Network Monitoring Software | RAS (Reliability, Availability, Serviceability) | Reporting Software | Server Accelerators | Server Management | SLA


sponsored by IBM

SOFTWARE DEMO - Access IBM Rational Build Forge demos to see how it can be used to create a software assembly line to automate and accelerate software delivery. Learn how Rational Build Forge can help development teams automate repetitive tasks, uncover development bottlenecks, determine trends for specific projects and manage compliance mandates.
Posted: November 4, 2009 | Published: October 15, 2008

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Topics:  Compliance (Systems Operations) | Governance, Risk, Compliance (GRC) | Project Management | Project Management Software | Software | Software Best Practices | Software Configuration Management | Software Development Life-Cycles | Software Development Methodologies | Software Development Tools


sponsored by IBM

TRIAL SOFTWARE - Download a free trial version of IBM® Rational® Team Concert Standard Edition, a member of the Rational Team Concert family of products built on the Jazz Technology Platform. Jazz is a scalable, extensible team collaboration platform for seamlessly integrating tasks across the software lifecycle.
Posted: September 11, 2009 | Published: September 11, 2009

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Topics:  Corporations | Enterprise | Enterprise Architectures | Enterprise Content Management | Platform as a service | Scalability Testing | Software | Software Best Practices | Software Development Tools


sponsored by ScriptLogic Corporation

TRIAL SOFTWARE - Security. It is the #1 concern on an IT professional's mind. From external hackers to internal malicious activity ; it is imperative that proper measures are implemented to protect sensitive corporate information.
Posted: April 15, 2009 | Published: April 10, 2009

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Topics:  Access Control | Access Control Software | Backup Software | Data Center Management | File Recovery Programs | File Server Software | IT Best Practices | Security | Security Management | Security Software | Systems Management | Workstations




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Best Practices in the Call Center: A Customer Touch-Point Methodology
sponsored by Oracle Corporation
Technical White Paper: Best Practices for deploying Citrix XenApp on XenServer on HP ProLiant servers
sponsored by HP, Citrix, and Intel

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