WHITE PAPER - Enterprises today are seeking new communication technologies, such as wikis, blogs, and forums, to improve communication and collaboration and increase employee productivity.
Posted: November 11, 2009 | Published: November 11, 2009


Topics:  Data Center Construction | Data Center Management | Data Center Networking | Data Centers | Data Communications Services | Networking | Social Computing | Social Networking

WHITE PAPER - Social technologies, commonly called Web 2.0, were originally used to describe consumer technologies that enable groups to organize and share information and media. But enterprises quickly caught on to the value of these easy-to-use tools for capturing and sharing ad hoc information that may otherwise not be documented.
Posted: November 11, 2009 | Published: April 16, 2009


Topics:  Business Intelligence | Business Intelligence Software | Messaging Software | Oracle (Product) | Social Computing | Social Networking | Web 2.0 | Web Conferencing Software

EZINE - Having some issues with SharePoint? It happens. This issue describes some of SharePoint's most common problems and provides the fixes to solve them. Also in this issue, get some pointers on how to manage external data access as part of your governance plan, and weigh the pros and cons of SharePoint social computing.
Posted: October 20, 2009 | Published: October 20, 2009


Topics:  Authentication | Collaborative Applications Software | Data Governance | Microsoft Office | Remote Access Protocols | Remote Access Security | Social Computing | Social Networking | Web 2.0 | Wikis

WHITE PAPER - This white paper was designed with the aim of revealing, understanding, analyzing, and presenting the predominant issues relating to the adoption of Web 2.0 technologies in the corporate environment.
Posted: October 9, 2009 | Published: June 1, 2009


Topics:  Instant Messaging | Instant Messaging Security | Security Management | Security Threats | Social Computing | Social Networking | Web 2.0 | Web Application Security

ANALYST REPORT - When offered a list of Web 2.0 types of site, only 17% of global IT managers in large companies identified correctly that all of them would come under the banner of Web 2.0. Learn more about Web 2.0 in this report.
Posted: October 9, 2009 | Published: April 1, 2009


Topics:  Interactive Media Applications Software | Interactive Multimedia Development | Portals | Security | Security Management | Security Threats | Social Computing | Social Networking | Web 2.0

WHITE PAPER - Microsoft® Office SharePoint® Server 2007 is an integrated suite of server capabilities that can help improve organizational effectiveness by providing comprehensive content management and enterprise search, accelerating shared business processes, and facilitating information sharing across boundaries for better business insight.
Posted: September 15, 2009 | Published: September 15, 2009


Topics:  Business IT Alignment | Business Management | Collaboration | Collaborative Applications Software | Data Center Design | Data Management | Social Computing | Social Networking

WHITE PAPER - As social networking sites explode in popularity, the hype and interest continue to build. But sorting the fact from the hype can be a challenge. This paper discusses tangible ways that organizations can extract measurable business value from social networking by leveraging it in conjunction with Customer Relationship Management (CRM) solutions.
Posted: September 14, 2009 | Published: June 9, 2009


Topics:  Blogs | CRM | CRM Analytics | Customer Interaction Services | Customer Loyalty | Customer Profiles | Social Computing | Social Networking | Web 2.0

EBOOK - This eBook explores how organizations can connect and nurture relationships with prospects and customers by effectively leveraging social media and real-time collaboration tools.
Posted: August 21, 2009 | Published: August 19, 2009


Topics:  Blogs | Collaboration | Collaborative Applications Software | CRM | Customer Service | Customer Service Best Practices | Social Computing | Social Networking | Web 2.0 | Webcasts | Wikis

WHITE PAPER - Collaboration is one of the hottest topics in the workplace today as market and technology trends drive changes in how employees work together. This paper looks at those trends and suggests ways for information technology (IT) organizations to enable and support the changes that are affecting the way their employees work. Read on to learn more.
Posted: July 21, 2009 | Published: July 20, 2009


Topics:  Collaboration | Groupware | Networking | Partnerships | Social Computing | Social Networking

ANALYST REPORT - This report is a guide for identifying best practices in online content Research Benchmark management and maximizing business benefits of the web. The findings highlight the strategic value of web content management and link the technology and practices of Best-in-Class organizations to top line revenue, customer loyalty, and customer experience.
Posted: July 20, 2009 | Published: March 2, 2009


Topics:  CRM | Customer Loyalty | Customer Service | Rich Media Formats | Social Computing | Social Networking | Web 2.0 | Web Content Accessibility | Web Content Management | Web Development