EZINE - Having some issues with SharePoint? It happens. This issue describes some of SharePoint's most common problems and provides the fixes to solve them. Also in this issue, get some pointers on how to manage external data access as part of your governance plan, and weigh the pros and cons of SharePoint social computing.
Posted: October 20, 2009 | Published: October 20, 2009


Topics:  Authentication | Collaborative Applications Software | Data Governance | Microsoft Office | Remote Access Protocols | Remote Access Security | Social Computing | Social Networking | Web 2.0 | Wikis

WHITE PAPER - This white paper was designed with the aim of revealing, understanding, analyzing, and presenting the predominant issues relating to the adoption of Web 2.0 technologies in the corporate environment.
Posted: October 9, 2009 | Published: June 1, 2009


Topics:  Instant Messaging | Instant Messaging Security | Security Management | Security Threats | Social Computing | Social Networking | Web 2.0 | Web Application Security

ANALYST REPORT - When offered a list of Web 2.0 types of site, only 17% of global IT managers in large companies identified correctly that all of them would come under the banner of Web 2.0. Learn more about Web 2.0 in this report.
Posted: October 9, 2009 | Published: April 1, 2009


Topics:  Interactive Media Applications Software | Interactive Multimedia Development | Portals | Security | Security Management | Security Threats | Social Computing | Social Networking | Web 2.0

WHITE PAPER - Microsoft® Office SharePoint® Server 2007 is an integrated suite of server capabilities that can help improve organizational effectiveness by providing comprehensive content management and enterprise search, accelerating shared business processes, and facilitating information sharing across boundaries for better business insight.
Posted: September 15, 2009 | Published: September 15, 2009


Topics:  Business IT Alignment | Business Management | Collaboration | Collaborative Applications Software | Data Center Design | Data Management | Social Computing | Social Networking

WHITE PAPER - As social networking sites explode in popularity, the hype and interest continue to build. But sorting the fact from the hype can be a challenge. This paper discusses tangible ways that organizations can extract measurable business value from social networking by leveraging it in conjunction with Customer Relationship Management (CRM) solutions.
Posted: September 14, 2009 | Published: June 9, 2009


Topics:  Blogs | CRM | CRM Analytics | Customer Interaction Services | Customer Loyalty | Customer Profiles | Social Computing | Social Networking | Web 2.0

EBOOK - This eBook explores how organizations can connect and nurture relationships with prospects and customers by effectively leveraging social media and real-time collaboration tools.
Posted: August 21, 2009 | Published: August 19, 2009


Topics:  Blogs | Collaboration | Collaborative Applications Software | CRM | Customer Service | Customer Service Best Practices | Social Computing | Social Networking | Web 2.0 | Webcasts | Wikis

ANALYST REPORT - IDC expects that the significant adoption of Enterprise 2.0 technologies in the enterprise will have a dramatic impact on how organizations capture, discuss, distribute, and protect their information. If companies are not already planning for this change, they will find themselves increasingly exposed and vulnerable.
Posted: August 13, 2009 | Published: April 1, 2009


Topics:  Cloud Computing | Collaboration | Enterprise Applications Software | Enterprise Systems | Knowledge Management | Social Computing | Social Networking | Web 2.0

WHITE PAPER - Collaboration is one of the hottest topics in the workplace today as market and technology trends drive changes in how employees work together. This paper looks at those trends and suggests ways for information technology (IT) organizations to enable and support the changes that are affecting the way their employees work. Read on to learn more.
Posted: July 21, 2009 | Published: July 20, 2009


Topics:  Collaboration | Groupware | Networking | Partnerships | Social Computing | Social Networking