PODCAST - Perfect order management starts with perfect processes, which can help consolidate apps and free up capital. In this podcast, discover 20 steps to delivering the perfect order and learn other tips that can help your organization take a process-view of order fulfillment from expert Ray Wang.
Posted: March 3, 2010 | Premiered: March 2, 2010


Topics:  Business Logistics | Business Process Management | Business Processes | Collaboration | eProcurement | Order Management Systems | Purchase Order Management | Sales Order Management | SAP (Product) | Supply Chain Management | Supply Chains

WHITE PAPER - Read this white paper to learn about a core set of marketing-related metrics that can be understood and tracked by every executive, especially those in marketing. These metrics are necessary to keep executives, especially in marketing, on top of financial, market, and customer trends, as well as sales and marketing benchmarks.
Posted: January 5, 2010 | Published: December 31, 2009


Topics:  Business Intelligence | Business Intelligence Software | Business Metrics | Business Performance Management | Business Performance Management Software | Data Management Software | Marketing | Marketing Information Systems | Reporting Software | Software as a Service

WHITE PAPER - Virtualization introduces fundamental changes to IT, and adds significant management challenges. Read this informative white paper written by Enterprise Management Associates to learn what these challenges are as well as some of the solutions and strategies used to deal with them.
Posted: June 26, 2009 | Published: March 1, 2009


Topics:  Business Development | Business Intelligence | Enterprise | Enterprise Architectures | IT Infrastructure | IT Management | Platform as a service | Server Virtualization | Systems Operations

WHITE PAPER - This white paper discusses five rules for negotiating that can help make the transaction more pleasant for everyone involved and better your chances at getting what you want.
Posted: May 1, 2009 | Published: May 1, 2009


Topics:  Business Communications | Business Consulting Services | Business Development | Business Intelligence | Business Management | Business Processes | Negotiation

WEBCAST - In this webinar, learn how you can use business rules to rapidly respond to discovered relationships between data and performance. You will learn why strategies need to adapt to new conditions and how business process automation can benefit from updated business rules to effect change and manage exception cases.
Posted: December 24, 2009 | Premiered: December 24, 2009


Topics:  Business Performance Management | Business Process Automation | Business Process Management | Business Process Modeling | Business Processes | Data Management | Product Management | SOA | SOA Governance

WHITE PAPER - This paper highlights common mistakes companies make in a down economy and discusses how organizations can use business intelligence to avoid them. Use the self-assessment questionnaire at the end of this paper to determine the level of business intelligence opportunity across your organization.
Posted: September 28, 2009 | Published: September 28, 2009


Topics:  Business Continuity Planning | Business Intelligence | Business Management | Business Performance Management | CEOs | CFOs | CIOs | Cost Benefit Analysis | Decision Support Systems | ROI | Strategic Planning

WHITE PAPER - While predictive analytics can improve business results, bringing that power to bear on transactional systems has historically been difficult. The use of a business rules management system to implement analytic models can generate more value. Learn seven best practices for using business rules to put analytics to work more effectively and rapidly.
Posted: March 9, 2010 | Published: March 9, 2010


Topics:  Business Intelligence | Business Process Automation | Business Process Automation Software | Business Process Management | Business Process Management Software | Data Mining | Data Mining Software | Predictive Analytics | Predictive Analytics Software | SOA

WHITE PAPER - This paper explores seven innovations and best practices for "green customer service" that are being adopted by best-of-breed contact centers. It does not cover known green practices in infrastructure areas such as power consumption or virtualization, but focuses on processes for greening complex customer service interactions.
Posted: February 17, 2010 | Published: February 17, 2010


Topics:  Business Process Management | Business Processes | Contact Center Management | Contact Centers | CRM | CRM Best Practices | Customer Service | Customer Service Best Practices | VoIP

ANALYST REPORT - One big area organizations often find easy ways to improve is in its facilities/real estate management. Cutting consumption translates into cost savings and helps the environment. Reducing your overall square footage reduces your electrical consumption and your carbon emissions. Read this analyst insight to learn how to get started.
Posted: January 29, 2010 | Published: November 1, 2009


Topics:  Buildings and Facilities | Business Intelligence | Business Management | Enterprise | Environmental Standards | Green Data Center | Power Consumption Monitoring

WHITE PAPER - In February 2008, CFO Research Services, a unit of CFO Publishing and part of The Economist Group, began a research project with Business Objects, an SAP company, asking senior finance executives to give views on their priorities and challenges around integrating operational and financial planning processes.
Posted: June 5, 2009 | Published: May 1, 2008


Topics:  Balance Sheets | Business Intelligence | CFOs | Financial Industry Organizations | Financial Management | Financial Metrics | Financial Reporting | Financial Services | Financial Services Industry | Financial Systems | Risk Assessment | Risk Management | SAP (Product) | Sarbanes-Oxley Act of 2002 | Sarbanes-Oxley Compliance

WHITE PAPER - This guide introduces JasperSoft's application programming interfaces to product and development managers. Learn how JasperSoft's reporting and analytics enhance the quality and value of all applications through seamless integration without the frustration of home-grown and legacy systems that are far too expensive to develop, manage, and maintain.
Posted: March 18, 2009 | Published: March 18, 2009


Topics:  Business Intelligence | Business Process Management | IT Service Management | Network Management | Network Management Protocols | Network Management Software | Open Source | Systems Management

ANALYST REPORT - After a year of silence surrounding SAP’s newest Enterprise Resource Planning solution, SAP Business ByDesign is back. Read this Aberdeen Group paper for an analyst’s review of the product, including insights on the product’s price, functionality, and versatility.
Posted: September 28, 2009 | Published: May 15, 2009


Topics:  Business Intelligence | Business Management | Business Performance Management | Business Process Management | ERP | ERP Software | SaaS ERP | SAP (Product)

WHITE PAPER - While there has been much hype around cloud computing, it is critical for executive staff of competitive enterprises to understand and begin planning for internal cloud services. IT executives must own and drive enterprise-wide cloud computing strategies.
Posted: November 10, 2009 | Published: November 9, 2009


Topics:  Business Intelligence | Business Process Management | Cloud Computing | Grid Computing | SaaS ERP | Software as a Service | Utility Computing

WEBCAST - View this webcast to learn how to treat your network as a business asset and get more out of your network. This webcast highlights a solution to increase visibility and network assessment which will help contain costs.
Posted: May 12, 2009 | Premiered: December 30, 2008


Topics:  Application Performance Management | Bandwidth Management | Business Intelligence | Business IT Alignment | Network Management | Network Monitoring | Network Performance | Network Performance Management Software | Network Testing | Network Traffic Analysis | Network Traffic Management

WHITE PAPER - Because the economic downturn has put cost efficiency at the top of the corporate agenda, this paper advises companies to leverage an IT-agile shared development environment and consolidate their network resources while providing common points of integration for voice and rich media services.  Read on for expert advice on achieving this.
Posted: March 11, 2010 | Published: March 11, 2010


Topics:  Business Intelligence | Business Management | Business Performance Management | Business Process Management | Communications Software | Telecommunications Management Software | Telephony Services