TRIAL SOFTWARE - VI Service Desk fulfills the need to provide consistent, centralized service and support. Tickets are prioritized, assigned to the proper resources and escalated to the next support tier when necessary. Robust Ad-hoc reporting helps IT track trends and justify change.
Posted: September 21, 2009 | Published: September 18, 2009


Topics:  CRM Software | Help Desk Management | Help Desk Software | Help Desks | Human Resources Software | Reporting Software | Software | Technical Support Staff