. .
Home
Free Subscriptions
Call Center Books
CallCenterOps Library
Search CallCenterOps
Call Center Jobs
Operations Forum
Products & Services
MarketPlace
Call Center News
Resources
Call Center Topics
Operations
Technology
Industry Reports
NetLinks
Site Map
Tell a Friend ...
Advertising Info

CallCenterOps White Paper Library


Help | Advanced Search
What's New?
What's Popular?


sponsored by Patriot Technologies, Inc.
Posted:  09 Oct 2009
Published:  01 Apr 2009
Format:  PDF
Length:  33   Page(s)
Type:  Analyst Report
Language:  English


ABSTRACT:
When offered a list of Web 2.0 types of site, only 17% of global IT managers in large companies identified correctly that all of them would come under the banner of Web 2.0. In fact, the average number selected from a list of 10 categories is just 6 per IT manager. This demonstrates that while 87% were able to identify at least 1 as a Web 2.0 site, very few have a complete understanding of the extent to which this type of interactive technology is being used across the Internet today.

Nevertheless, the three most commonly recognized categories of Web 2.0 are:

  • 1. Social networks used primarily for personal use, e.g. Facebook (65%)
  • 2. Social networks used primarily for business use, e.g. LinkedIn (64%)
  • 3. Web portals such as iGoogle (61%).




BROWSE RELATED RESOURCES
Interactive Media Applications Software | Interactive Multimedia Development | Portals | Security | Security Management | Security Threats | Social Computing | Social Networking | Web 2.0

View All Resources sponsored by Patriot Technologies, Inc.


Library Home | Advertise with Us
A Service of Bitpipe

Email This Page to a Friend | Home | Site Map | Privacy Policy | More Info


CallCenterOps Presentation Copyright © 1998 - 2005
Legal Notice