. .
Home
Free Subscriptions
Call Center Books
CallCenterOps Library
Search CallCenterOps
Call Center Jobs
Operations Forum
Products & Services
MarketPlace
Call Center News
Resources
Call Center Topics
Operations
Technology
Industry Reports
NetLinks
Site Map
Tell a Friend ...
Advertising Info
CallCenterOps White Paper Library


Help | Advanced Search
 What's New?
What's Popular?

Product:  360° Care viaVisitar
Company:  Visitar, Inc.
Type:  Service
Description:  360° Care viaVisitar manages inbound and outbound customer interactions that occur via the telephone, e-mail and other communication channels. The service is ideal for organizations that rely heavily on phone based interactions to drive sales and service activities. With 360° Care, customer interactions are automatically established, captured and managed without requiring extra work from users. This allows organizations to easily improve the quality of customer data collected, something that was previously available only to contact centers in the largest enterprises.

Key capabilities include:

  • Account/Contact management
  • Sales force automation
  • Marketing automation
  • Customer service logs
  • Project tracking and file sharing
View All Company's Documents
 
Related Products:  Call Center Management | Call Center Software | CRM | Customer Service | Customer Support Software | Help Desk Management Services | Sales Force Automation | Telephony Services | Telephony Systems


Library Home | Advertise with Us
A Service of Bitpipe

CallCenterOps White Paper Library Copyright © 1998-2009 Bitpipe, Inc. All Rights Reserved.
Designated trademarks and brands are the property of their respective owners.
TechTarget · 117 Kendrick St · Needham, MA · 02494
Use of this web site constitutes acceptance of the Bitpipe Terms and Conditions and Privacy Policy.
callcenterops@bitpipe.com

Email This Page to a Friend | Home | Site Map | Privacy Policy | More Info

 

CallCenterOps Presentation Copyright © 1998 - 2005
Legal Notice