Description
CDC Software's Pivotal CRM is a flexible, powerful customer relationship management solution for companies that want to use CRM strategically-to model, enhance, and streamline their unique sales, marketing, and customer service processes, not dictate them. Built for user adoption, Pivotal CRM offers unparalleled flexibility and customizability, enabling companies to tailor the system precisely to their users’ needs. With a Microsoft-style interface and role- and task-based navigation, Pivotal CRM is a familiar and comfortable system for users, reducing the learning curve and increasing the speed of user adoption. Pivotal CRM embeds Microsoft Outlook and SharePoint right within the CRM system and integrates closely with the Microsoft Office suite, bringing data to the user when and where they need it. The powerful Pivotal Platform can also be used as an application development platform.

Organization Type: Vendor

---

Topic Coverage
Below is a list of the key topic areas that Pivotal CRM, a CDC Software solution covers in the reports that are available on CallCenterOps White Paper Library:

Product Coverage
Below is a list of the key products that Pivotal CRM, a CDC Software solution has listed on CallCenterOps White Paper Library: