Description
Avaya is a global leader in enterprise communications systems. The company provides unified communications, contact centers, and related services directly and through its channel partners to leading businesses and organizations around the world. Enterprises of all sizes depend on Avaya for state-of-the-art communications that improve efficiency, collaboration, customer service and competitiveness.

Organization Type: Vendor

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Topic Coverage
Below is a list of the key topic areas that Avaya covers in the reports that are available on CallCenterOps White Paper Library: