Description
IEX Corporation, a Tekelec company (Nasdaq: TKLC), is a leading provider of contact center workforce management, performance management and strategic planning solutions. Since its inception in 1988, IEX has delivered superior products, quality services and customers? success. Contact centers of all types and sizes, totaling more than 755,000 agents at over 2,700 sites in 35 countries worldwide, rely on IEX to help them improve planning, enhance performance, streamline tasks and integrate data. IEX sells products and services worldwide through direct sales and select distributors. The company also has several strategic partnerships with global contact center solution providers that further enhance the value of TotalView. Corporate headquarters are located in Richardson, Texas.

Organization Type: Vendor
Revenue: $1M - $10M
Date Founded: 1988

Product Coverage
Below is a list of the key products that IEX Corporation has listed on CallCenterOps White Paper Library: