WEBCAST - This webinar and service catalog demo will show you how Numara FootPrints Service Catalog will help your organization quickly provide an attractive menu of services tailored to your customers while providing transparency of service costs.
Posted: January 6, 2009 | Premiered: January 6, 2009


Topics:  Business Intelligence | Change Management | Configuration Management | Customer Satisfaction | ITIL | Portfolio Management (IT Management)

WHITE PAPER - This paper examines the challenges salespeople face, the growing Web 2.0 trend in the enterprise, and the drivers for a new breed of social applications that complement traditional CRM systems to help sales users close more deals quickly.
Posted: September 19, 2008 | Published: September 19, 2008


Topics:  Collaboration | CRM Best Practices | Customer Satisfaction | Enterprise | Mobile CRM | Mobile Workers | Productivity | Sales Channels | Sales Force Automation | Sales Information Systems | Sales Representatives | Social Networking

WHITE PAPER - Business intelligence (BI) allows organizations to better understand, analyze, and even predict what's occurring in their company.
Posted: June 9, 2008 | Published: June 1, 2008


Topics:  Business Intelligence | Business Intelligence Software | Business Process Management | Business Systems | Customer Satisfaction | Dashboards | Data Management | Decision Support Databases | OLAP | Reporting Software | SMBs | Spreadsheets

WHITE PAPER - Explore the results of this Yankee Group study aimed at determining how on-demand technology can be used to improve sales effectiveness. Gain a deeper understanding of the difference between sales administration and sales effectiveness and the role technology plays in driving revenue.
Posted: June 2, 2008 | Published: February 1, 2008


Topics:  Business Process Management | CRM | CRM Software | Customer Satisfaction | Dashboards | Market Trends | ROI | Sales Force Automation | Sales Representatives | Software as a Service

PRODUCT LITERATURE - FACTS®Web™ facilitates the sharing of real-time information directly from your FACTS® system to insureds, employees, and provider's web browsers through the Internet.
Posted: April 2, 2008 | Published: January 1, 2001


Topics:  Customer Satisfaction | e-Business | EDI | Integration | Internet | Security

WHITE PAPER - Data doesn't have to be only fact driven and metric. Learn these five best practices to help you make sense and order out of a disparate collection of facts.
Posted: February 20, 2008 | Published: February 1, 2008


Topics:  Best Practices | CRM Analytics | Customer Satisfaction | Data Management | Data Visualization | Data Visualization Software | Market Trends | Real-time Analytical Software | Social Networking