WHITE PAPER - As organizations look for ways to improve business outcomes while reducing costs and encouraging environmental sustainability, many are turning to software-based conferencing and collaboration solutions for audio and Web conferencing. This paper explains some benefits realized by companies who have deployed these unified communications solutions.
Posted: September 8, 2009 | Published: August 1, 2009


Topics:  Collaboration | Collaborative Applications Software | Groupware | Microsoft Office | TCO | Teleconferences | Teleconferencing Software | Unified Messaging | Web Conferences | Web Conferencing Software

WHITE PAPER - Check out this document to learn how to best achieve server security while supporting collaborative platforms.
Posted: September 8, 2009 | Published: March 6, 2009


Topics:  Collaboration | Email Management | Email Security | Email Server Software | Email Threats | Instant Messaging Security | IP Networks | Malware | Network Security | Security Threats

CASE STUDY - Volt Information Sciences, Inc. provides staffing services, telecommunications, and information solutions to Fortune 100 customers. Executives completed an in-depth request for proposal process to narrow CRM solution options to four enterprise alternatives. They selected Microsoft Dynamics™ CRM because it best met the firm's usability, user..
Posted: August 25, 2009 | Published: April 18, 2008


Topics:  Business Intelligence | Collaboration | CRM | CRM Software | Customer Data Management | Data Integration

CASE STUDY - When employers need to be sure about the backgrounds of people they hire, they call Credential Check Corporation. To do this work, the company utilized Microsoft® Office Outlook® and proprietary access programs, which made it difficult for departments and external suppliers to collaborate with each other. Microsoft Dynamics™ CRM...
Posted: August 25, 2009 | Published: April 18, 2008


Topics:  Collaboration | CRM | CRM Software | Human Resources Services | Human Resources Software | Microsoft Office 2003 | Windows Server 2003

EBOOK - This eBook explores how organizations can connect and nurture relationships with prospects and customers by effectively leveraging social media and real-time collaboration tools.
Posted: August 21, 2009 | Published: August 19, 2009


Topics:  Blogs | Collaboration | Collaborative Applications Software | CRM | Customer Service | Customer Service Best Practices | Social Computing | Social Networking | Web 2.0 | Webcasts | Wikis

WHITE PAPER - Read this whitepaper to learn ways that organizations can create a strategy that embraces Web 2.0 technologies securely and enables a successful transition to Enterprise 2.0.
Posted: August 20, 2009 | Published: August 1, 2009


Topics:  CIOs | Collaboration | Email | Enterprise | Remote Computing | Security | Web 2.0 | Web Application Security | Web Services

WHITE PAPER - This white paper will review the obstacles to making business development a team sport and then will present best practices around people, process and technology for aligning the sales and marketing organization.
Posted: August 18, 2009 | Published: December 1, 2008


Topics:  Collaboration | CRM | CRM Software | Marketing | Productivity | Sales | Sales and Marketing Software | Sales Force Automation | Sales Representatives

WHITE PAPER - Growth rises on the horizon for many small businesses, and one seizes the day, expansion often occurs rapidly. Preparation is crucial to success. What tools are required for a company with 20 employees, for example, to grow to 100 employees within a year? Read this paper to learn more...
Posted: August 14, 2009 | Published: August 14, 2009


Topics:  Collaboration | IP Networks | IP Telephony | Remote Access Hardware | Remote Access Software | Unified Messaging | Unified Messaging Systems | VPN

WHITE PAPER - Small businesses in particular have to do more with less, without compromising the ability to deliver quality products and services to their customers. Unified communications and Web 2.0 collaboration tools can help your employees be more productive right from their desktops, simply, easily, and cost-effectively.
Posted: August 14, 2009 | Published: August 14, 2009


Topics:  Collaboration | Collaborative Applications Software | Small Businesses | Teleconferencing Software | Unified Messaging | Unified Messaging Systems | Web 2.0

WHITE PAPER - Bring the two most powerful information systems in your business together more intuitively and more completely than ever before. Microsoft Dynamics and the Microsoft Office system work together in new ways to help workers reach the information and people they need to be productive and deliver excellent customer service.
Posted: July 21, 2009 | Published: March 1, 2007


Topics:  Business Process Management | Collaboration | CRM Software | Dashboards | Enterprise Resource Management | ERP Software | Microsoft Office | Productivity | SQL Server | Supply Chain Software

WHITE PAPER - Collaboration is one of the hottest topics in the workplace today as market and technology trends drive changes in how employees work together. This paper looks at those trends and suggests ways for information technology (IT) organizations to enable and support the changes that are affecting the way their employees work. Read on to learn more.
Posted: July 21, 2009 | Published: July 20, 2009


Topics:  Collaboration | Groupware | Networking | Partnerships | Social Computing | Social Networking

WHITE PAPER - There is a growing, interdisciplinary field known as knowledge management that is dedicated to how we acquire, organize, manage, share, and utilize knowledge and information. This white paper will discuss what knowledge management is, why it is important, and how you can apply knowledge management to project management.
Posted: June 29, 2009 | Published: June 1, 2009


Topics:  Collaboration | Document Management | Information Management | Information Retrieval Software | Knowledge Management | Knowledge Management Software | Project Management | Project Management Software | Web 2.0

WHITE PAPER - This white paper will explore the impact agile development methodologies are having on the Project Management community, what new skills are required, and what the Project Manager can do to ease the transition.
Posted: June 8, 2009 | Published: June 8, 2009


Topics:  Best Practices | Collaboration | Product Development | Product Management | Project Management | Software Development Methodologies | Software Project Management | Strategic Planning

WHITE PAPER - The American Recovery and Reinvestment Act (ARRA) was a dramatic action designed to quickly stimulate an economic recovery in the United States. This SAP Executive Insight examines some of the major challenges agencies face with respect to this stimulus plan. It describes how governments can transform their organization to devote more resources..
Posted: June 5, 2009 | Published: June 5, 2009


Topics:  Collaboration | Economic Environment | Government Agencies (U.S.) | Investments | Project Management | Regulatory Compliance | ROI | SAP (Product)

WHITE PAPER - In order to better understand the opportunities, challenges, risks and rewards companies have seen from these types of agreements, the Economist Intelligence Unit conducted a survey in March 2008, sponsored by SAP, which asked 516 senior executives how their business relationships are evolving.
Posted: June 5, 2009 | Published: June 2, 2009


Topics:  Business Environment | Business Intelligence | Business Performance Management | Collaboration | Collaborative Commerce | Customer Service | Data Management | Data Quality | Globalization