WHITE PAPER - Dorado Software recently introduced Redcell OpsCenter 6.1 platform and Redcell Advanced Monitors to help you visualize, clarify and monitor IT resources and the network fabrics that bind them. This paper explores these new capabilities and how they uniquely position Dorado Software customers for the benefits of an SLA?oriented management approach.
Posted: September 11, 2009 | Published: November 10, 2008


Topics:  IT Management | IT Managers | Network Management | Network Managers | Networking | Service Level Management | SLA | SLA Management Services

WEBCAST - This webinar will discuss the benefits of virtualizing Citrix XenServer as well as show how fortifying XenApp and XenServer with Marathon Technologies' everRun software will give you the confidence to increase your SLAs for your most critical XenApp deployments and protect your Citrix License Server and Data Store from downtime.
Posted: September 10, 2009 | Premiered: September 10, 2009


Topics:  Application Infrastructure | Application Performance Management | Citrix XenServer | Downtime | High Availability | Server Consolidation | Server Virtualization | Service Level Management | SLA | SLA Management Services | Virtual Desktop Infrastructure | VM

WHITE PAPER - Businesses of all sizes are using the messaging and collaboration features of Microsoft Exchange to run critical business functions that if lost, can result in severe business disruption. Exchange and Exchange infrastructure components are analyzed in this paper to determine how they can be protected so you can achieve your SLA commitments.
Posted: September 10, 2009 | Published: September 10, 2009


Topics:  Data Loss Prevention (DLP) | Data Security | Downtime | Email Management | Email Security | High Availability | Messaging Security | Microsoft Exchange | RPO | RTP | Service Level Management | SLA | SLA Management Services

WHITE PAPER - Many businesses today are delivering applications to users as an on-demand service. This reduces the cost of application management and can improve application and data security. This white paper explores what availability really means, and how availability correlates to RTO and RPO baselines.
Posted: September 10, 2009 | Published: September 10, 2009


Topics:  Application Life-Cycle Management | Citrix XenServer | Data Security | Disaster Recovery | Downtime | Fault Tolerance | High Availability | RPO | RTO | Service Level Management | SLA | SLA Management Services | Systems Management | Systems Management Software

TRIAL SOFTWARE - IT organizations are trying to support an increasing number of databases and database platforms. Meanwhile, database vendors are adding more features and updating their technology. DBAs must meet zero downtime requirements, and strict SLAs.
Posted: September 10, 2009 | Published: September 10, 2009


Topics:  Database Administration | Database Management Software | Database Performance Management | Database Security | DB2 | Downtime | High Availability | Productivity | Service Level Management | SLA | SQL Server

WHITE PAPER - This white paper discusses the testing challenges presented by Web services, and introduces best practices to ensure SOA application quality through the use of Oracle’s award-winning Web service testing solution, Oracle Application Testing Suite.
Posted: September 10, 2009 | Published: June 12, 2008


Topics:  Compliance (Systems Operations) | Service Level Management | SOA | SOA Governance | Testing | Web Services | Web Services Architecture | Web Services Management

PRESENTATION TRANSCRIPT - The IBM CloudBurst Family is a line of pre-integrated service delivery platforms including hardware, storage, networking, virtualization, and service management software, which will enable you to create a private cloud environment.
Posted: September 8, 2009 | Published: September 8, 2009


Topics:  Cloud Computing | Data Center Design | Data Center Infrastructure Efficiency | Data Center Management | Data Centers | Data Management Software | Data Storage | Database Administration | Database Management | Infrastructure Management | IT Infrastructure | Server Virtualization | Service Level Management | Workload Automation

VIDEO - CloudBurst is a ready to go system complete with software, platform, and the services to make you productive immediately. This tightly integrated system encompasses your networking fabric, storage fabric and compute fabric complete with service management.
Posted: September 8, 2009 | Premiered: June 25, 2009


Topics:  Cloud Computing | Data Center Management | Data Centers | Data Management | Infrastructure Management | ROI | Service Level Management | TCO | Workload Automation

VIDEO - In an exclusive interview with Sharon Taylor, you'll hear her address the negative user comments about ITIL V3, the improved potential for ROI and the new V3 certification path.
Posted: August 17, 2009 | Premiered: August 7, 2009


Topics:  Best Practices | Business IT Alignment | Change Management | Help Desk Management Services | Infrastructure Services | ITIL | ROI | Service Level Management

PODCAST - Peter O'Neill, principal analyst with Forrester Research, discusses reactive vs. proactive IT and how to break down technology silos for a holistic approach to managing application performance.
Posted: August 13, 2009 | Premiered: August 13, 2009


Topics:  Application Performance Management | Applications Management | Business Activity Monitoring | Business Intelligence | Enterprise | IT Industry | Reporting Software | Service Level Management | User Experience

VIDEO - The regulatory environment is constantly changing, so creating a streamlined and flexible program is every security pro's first goal when it comes to compliance. Check out this videocast for best practices on forming a comprehensive compliance program.
Posted: July 29, 2009 | Premiered: July 28, 2009


Topics:  Compliance (Systems Operations) | Compliance Audits | Compliance Best Practices | Data Governance | Data Security | Governance, Risk, Compliance (GRC) | Information Security | Laws | Outsourcing | Regulations | Regulatory Compliance | Risk Assessment | Risk Management | Security | Security Best Practices | Security Infrastructure | Security Management | Security Policies | Service Level Management

PODCAST - Listen to this podcast, featuring Richard Mackey, for tips on managing third-party risk, specifically for compliance. Learn how to choose the right partners and ensure they apply the same standards as your organization when securing your assets.
Posted: July 29, 2009 | Premiered: July 28, 2009


Topics:  Compliance (Systems Operations) | Compliance Audits | Compliance Best Practices | Data Governance | Data Security | Governance, Risk, Compliance (GRC) | Information Security | Laws | Outsourcing | Regulations | Regulatory Compliance | Risk Assessment | Risk Management | Security | Security Best Practices | Security Infrastructure | Security Management | Security Policies | Service Level Management

WEBCAST - In this session, you'll learn how to leverage the new features and functionality of JBoss Enterprise SOA Platform v5.0 to rapidly and cost-effectively develop, deploy and manage SOA-based solutions that solve real problems now.
Posted: July 17, 2009 | Premiered: July 17, 2009


Topics:  Business Management | Business Performance Management | Business Service Management | Service Level Management | SOA | SOA Governance | SOAP

EDITORIAL RESOURCE GUIDE - In this E-Guide, brought to you by SearchServerVirtualization.com and BMC, you will discover expert tips for effective virtual systems management. Explore the top five target areas essential for improved virtual performance and availability management.
Posted: July 1, 2009 | Published: July 1, 2009


Topics:  Capacity Planning | Enterprise Resource Management | High Availability | Network Infrastructure | Network Monitoring | Network Performance Management Software | Server Management | Server Virtualization | Server Virtualization Software | Service Level Management | Systems Management

WHITE PAPER - With the economy down it is important for IT organizations to be as efficient as possible. This means that IT operations, those responsible for the product and health of the enterprise, must have full visibility and control over their resources - and of course, the technology to do so.
Posted: June 26, 2009 | Published: April 1, 2009


Topics:  Business Intelligence | Economic Environment | Investments | IT Governance | IT Management | Lean Production | Risk Management | Scalability Testing | Service Level Management