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sponsored by SPSS Inc. Worldwide Headquarters

WEBCAST - Please join Jane Hendricks, Product Marketing, and Gregory Crist, Sales Engineer, for this webcast focusing on survey analysis and reporting. See why delivering the right survey research results to the right person at the right time makes all the difference.
Posted: May 4, 2009 | Premiered: February 26, 2009

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Topics:  CRM | CRM Analytics | CRM Analytics Software | CRM Best Practices | Customer Data Integration | Customer Data Management | Customer Data Management Software | Customer Service | Customer Service Best Practices | Surveys


sponsored by SPSS Inc. Worldwide Headquarters

WEBCAST - Maximize survey research value with open text responses. If you've limited your surveys to close-ended questions due to the time and expense of reading and manually coding text responses, this session can be your organization's first step toward maximizing the value of your survey data.
Posted: May 4, 2009 | Premiered: February 12, 2009

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Topics:  Customer Data Integration | Customer Data Management | Customer Data Management Software | Customer Interaction Services | Customer Satisfaction | Customer Service | Customer Service Best Practices | Surveys


sponsored by SPSS Inc. Worldwide Headquarters

WEBCAST - Join us at this live webcast and learn how you can:<ul> <li>Use RFM analysis to quickly rank customers for high-return marketing</li> <li>Use advanced visualization techniques to uncover segments and patterns in your data, and apply these insights to growth, acquisition, and retention planning</li> <li>and more</li></ul>
Posted: May 4, 2009 | Premiered: February 24, 2009

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Topics:  CRM | CRM Analytics | CRM Analytics Software | CRM Best Practices | Customer Data Integration | Customer Data Management | Customer Data Management Software | Customer Satisfaction | Customer Service | Customer Service Best Practices


sponsored by SPSS Inc. Worldwide Headquarters

WEBCAST - This free webcast will show you how to use the data you are already capturing through your feedback programs, as well as data generated through online conversations, to help you gain more value from every customer interaction.
Posted: May 4, 2009 | Premiered: March 12, 2009

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Topics:  CRM | CRM Analytics | CRM Analytics Software | CRM Best Practices | Customer Data Integration | Customer Data Management | Customer Data Management Software | Customer Interaction Services | Customer Loyalty | Customer Satisfaction | Customer Service | Data Collection | Data Management


sponsored by SPSS Inc. Worldwide Headquarters

CASE STUDY - Customer knowledge is market advantage. To refine its edge and better manage customer relationships, Haworth needed to learn what was important to its customers and deploy that knowledge to key decision makers. Read how they did it.
Posted: May 4, 2009 | Published: May 4, 2009

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Topics:  CRM | CRM Analytics | CRM Best Practices | Customer Data Management | Customer Data Management Software | Customer Satisfaction


sponsored by SPSS Inc. Worldwide Headquarters

CASE STUDY - To improve the profitability of its subscriptions and increase the value it provides to its advertisers, The Miami Herald Publishing Company used PASW Statistics to find and target new subscribers likely to be stable, profitable customers. Read this case study for more.
Posted: May 4, 2009 | Published: May 4, 2009

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Topics:  Customer Data Management | Customer Data Management Software | Customer Profiles | Data Auditing | Data Governance | Data Mining


sponsored by SPSS Inc. Worldwide Headquarters

WEBCAST - Learn how top companies successfully deliver research results to customers and decision-makers. If you want to know more about how to leverage all of your research data, how to communicate insights effectively, and how to get researchers and decision-makers engaged in analysis, you'll want to view this webcast.
Posted: May 4, 2009 | Premiered: March 17, 2009

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Topics:  CRM Analytics | CRM Analytics Software | CRM Best Practices | Customer Data Integration | Customer Data Management | Customer Data Management Software | Customer Profiles | Data Collection | Data Governance | Data Management | Data Quality | Knowledge Management | Reporting Software | Research and Development | Research Institutes and Consortia | Surveys


sponsored by Cast Iron Systems

PODCAST - Hear this Podcast to discover how you can rapidly synchronize your sales and customer service data with a variety of on-premise and on-demand systems.
Posted: March 4, 2009 | Premiered: March 3, 2009

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Topics:  Application Hosting | Application Infrastructure | CRM | CRM Software | Customer Data Integration | Customer Data Management | Customer Data Management Software | Oracle (Product) | Sales | Software Infrastructure


sponsored by Oracle Corporation

WHITE PAPER - The customer-driven age is upon us and succeeding in this environment requires a new set of goals and a new set of tools. Learn how CRM is the catalyst to transform organizations, empower employees and capitalize on new market opportunities.
Posted: September 19, 2008 | Published: September 19, 2008

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Topics:  CRM | Customer Data Integration | Customer Data Management | Customer Data Management Software | Customer Service | Customer Support Software | Data Mining | Data Mining Software | Enterprise


sponsored by Oracle Corporation

WHITE PAPER - Customer Relationship Management (CRM) can bring enormous benefits to companies, but only if users adopt it. Explore user adoption problems and an overview of the newest CRM features designed to drive ease of use and high rates of user adoption.
Posted: September 26, 2007 | Published: September 1, 2007

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Topics:  CRM | CRM Software | Customer Data Integration | Customer Data Management | Customer Data Management Software | Customer Support Software | Lead Generation | Oracle (Product) | Sales Force Automation | Sales Order Management | Sales Representatives | Software as a Service


sponsored by Oracle Corporation

WHITE PAPER - Explore four Customer Relationship Management (CRM) deployment scenarios and how to choose a CRM solution that will best meet your company's needs today and support your business as it grows and evolves.
Posted: September 26, 2007 | Published: September 1, 2007

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Topics:  Application Deployment | Application Integration | Business Performance Management | CRM | Customer Data Integration | Customer Data Management | Customer Data Management Software | Oracle (Product) | Sales | Software as a Service | Software Selection


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