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CallCenterOps White Paper Library


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16 - 30 of 113 Matches
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sponsored by Global Knowledge

WHITE PAPER - This white paper will answer the question of whether or not these standards are necessary in project management by exploring what can happen in the absence of these regulations.
Posted: August 28, 2009 | Published: August 27, 2009

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Topics:  IT Management | Manufacturing | Portfolio Management (IT Management) | Project Management | Project Portfolio Management | Regulatory Compliance

sponsored by Global Knowledge

WHITE PAPER - This Microsoft white paper will discuss in detail ten things you should probably know as you get familiar with the latest version of the Windows client; what's been improved, what to expect and how it differs, if much at all, to Vista.
Posted: August 28, 2009 | Published: August 27, 2009

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Topics:  Enterprise Computing | Internet Explorer | Microsoft Office | Operating Systems | Server Software | Windows | Windows Vista | Windows XP

sponsored by Global Knowledge

WHITE PAPER - One of the most challenging topics for many CCNA candidates is subnet masking. This white paper will de-mystify the math behind subnetting, and provide examples of shortcuts that bypass the need for binary when doing calculations involving subnet masks.
Posted: August 27, 2009 | Published: August 27, 2009

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Topics:  CCTV | IP Address Management Software | IP Addresses | IP Networks | Network Configuration Management | Network Design | Routing | Routing Protocols

sponsored by Global Knowledge

WHITE PAPER - In this white paper, we will look at some of the key changes that will be revealed with the new version of Exchange and how these changes will impact the messaging environment.
Posted: August 27, 2009 | Published: August 27, 2009

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Topics:  Data Management | Database Administration | Email Archiving | Email Management | Email Management Software | Messaging Software | Microsoft Exchange | Storage Management | Unified Messaging | Unified Messaging Systems

sponsored by Global Knowledge

WHITE PAPER - In this white paper, we are going to discuss the application of QoS to networks with media flows installed within them, such as voice and video. We'll see that it is very unnatural for voice to even exist on a data network, because it was never designed to do so.
Posted: August 27, 2009 | Published: August 27, 2009

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Topics:  Converged Networks | IP Routing | IP Telephony | IP Videoconferences | Network Capacity | Network Configuration Management | QOS | Unified Messaging | Voice Networking

sponsored by Global Knowledge

WHITE PAPER - Presence can be defined as the indication, based on user-provided information, on whether co-workers are available and how they prefer to be reached. We will discuss an option that will allow our users to see availability status information of other users in the network via the Cisco Unified Presence Solution version 7.0. (CUPS).
Posted: August 27, 2009 | Published: August 27, 2009

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Topics:  Communications Software | Communications Systems | Mobile Workers | Network Management | Server Software | Unified Messaging | Unified Messaging Systems | Workforce Management Software

sponsored by Global Knowledge

WHITE PAPER - In this white paper, we'll take a look at access control lists, often referred to as access lists or ACLs (sometimes pronounced "ackels").
Posted: August 27, 2009 | Published: August 27, 2009

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Topics:  Access Control | Access Control Software | IP Address Management | IP Networks | IP Routers | Network Address Translation | Network Management | Network Managers | Routers

sponsored by Global Knowledge

WHITE PAPER - This white paper will focus on discovering and implementing Cisco's Unified Mobility solutions so that we can give our mobile employees an easier, and yet, more robust way of communicating, no matter the wired or wireless network they are currently connected to.
Posted: August 27, 2009 | Published: August 27, 2009

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Topics:  Access Control | Access Control Software | Mobile Device Management | Mobile Workers | Network Management | Unified Messaging | Voice Networking | Workforce Management Software | Workforce Planning

sponsored by Global Knowledge

WHITE PAPER - When the SQL Server Management Studio (SSMS) was first introduced in SQL Server 2005, it received mixed reviews. With the launch of SQL Server 2008, Microsoft has succeeded in transforming the SSMS into a much more useful tool set. This whitepaper will list and discuss each of these improvements of SSMS 2008.
Posted: July 27, 2009 | Published: July 27, 2009

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Topics:  Database Administration | Database Management | Database Performance Management Software | Debugging | Query Tools | Reporting Software | Server Management | Server Software | SQL | SQL Server

sponsored by Global Knowledge

WHITE PAPER - WLAN analyzer are software applications that capture 802.11 frames and use them for analysis. This white paper covers how WLAN analyzers work, how WLAN analyzers may be used to gauge performance, and which WLAN analyzer product is best for common tasks.
Posted: July 27, 2009 | Published: July 27, 2009

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Topics:  802.11 | Mobile Device Management | Network Management Software | Network Performance Management Software | Wi-Fi | Wireless Networks | WLAN | WLAN Management Software

sponsored by Global Knowledge

WHITE PAPER - There is a well-spring of features and capabilities of Microsoft's Exchange Server 2007 messaging platform. The longer you use it, the more treasures you can pull up from the deep. In this paper, we'll look at and discuss five things you probably don't know about Exchange Server 2007.
Posted: July 27, 2009 | Published: July 27, 2009

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Topics:  Advanced Planning and Scheduling Software | Edge Computing | Email Management Software | Email Server Software | Messaging Software | Microsoft Exchange | Software Licensing | Unified Messaging | Unified Messaging Systems

sponsored by Global Knowledge

WHITE PAPER - Here five things about Windows Server 2008 that are the less obvious, more esoteric, yet useful features or quirks. The following is a brief list of some things that I tend to assume that many people know, and I am constantly amazed by clients and students who really don't know them. How many do you already know?
Posted: June 30, 2009 | Published: June 1, 2009

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Topics:  Active Directory | Network Architectures | Network Management | Operating System Virtualization | Operating Systems | Server Management | Server Virtualization | Systems Management | Systems Operations

sponsored by Global Knowledge

WHITE PAPER - The way a switch learns Ethernet (MAC) addresses is by inspecting the Ethernet frame and recording the source MAC address in a dynamic table. The switch will also associate a learned MAC address with a port. It can then make intelligent forwarding decisions based on the destination MAC address. This white paper illustrates the process.
Posted: June 29, 2009 | Published: June 1, 2009

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Topics:  CAM-I | Content Addressable Memory | Ethernet Networks | Ethernet Switches | Switched Ethernet | Switches | Switching

sponsored by Global Knowledge

WHITE PAPER - There is a growing, interdisciplinary field known as knowledge management that is dedicated to how we acquire, organize, manage, share, and utilize knowledge and information. This white paper will discuss what knowledge management is, why it is important, and how you can apply knowledge management to project management.
Posted: June 29, 2009 | Published: June 1, 2009

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Topics:  Collaboration | Document Management | Information Management | Information Retrieval Software | Knowledge Management | Knowledge Management Software | Project Management | Project Management Software | Web 2.0

sponsored by Global Knowledge

WHITE PAPER - vSphere, VMware's latest release, adds approximately 150 new features to its previous VI3 product! The purpose of this white paper is to highlight the most notable of these features and to discuss the benefits they offer your organization's IT infrastructure.
Posted: June 1, 2009 | Published: May 1, 2009

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Topics:  Cloud Computing | Data Center Consolidation | Data Center Management | Data Centers | Disaster Recovery | Server Consolidation | Server Management | Server Provisioning | Server Virtualization | VMware | VMware Disaster Recovery | VMware Server

16 - 30 of 113 Matches
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